Warranty&Repairs

Warranty Policy: Complimentary Repairs for Manufacturing Defects

We take great pride in the craftsmanship of our fine jewelry and offer a one-year warranty that covers any manufacturing defects. Most issues related to craftsmanship will become apparent within the first few months of wear, so this time frame ensures your piece is structurally sound for long-term enjoyment.

How It Works:

  • If you notice any defects within the first year of purchase, we will repair them free of charge.
  • You are responsible for shipping the item back to us. For convenience and peace of mind, we offer the option to purchase a prepaid, insured shipping label.
  • Once we receive and inspect your piece, we will determine the necessary repairs covered under this warranty and complete them promptly.
  • We will then securely ship your jewelry back to you at no additional cost.

Please Note: Our warranty covers manufacturing defects but does not include damage from normal wear and tear, accidental damage, or unauthorized modifications. If you have any questions or need assistance with your piece, please don't hesitate to contact us. We are here to ensure your jewelry remains as beautiful as the day you received it.

Repairs Policy: Exclusive Service for Our Jewelry

We are dedicated to maintaining the quality and beauty of our pieces and offer a repair service exclusively for jewelry purchased from us. If your piece requires attention outside of manufacturing defects, we are happy to assist with professional repairs.

How It Works:

  • Exclusive Repairs: We only accept repairs for jewelry purchased directly from us. This ensures we maintain the integrity of our craftsmanship and materials.
  • Shipping: Customers are responsible for the cost of shipping the piece to us. For your convenience, you may purchase a prepaid, insured shipping label through our service.
  • Cost Assessment: Once we receive and inspect the item, we will assess its condition and provide an estimate for the necessary repairs. The cost will depend on the nature of the repair and the materials required.
  • Approval & Service: After you approve the estimate, we will proceed with the repairs and return the piece to you promptly, ensuring it meets our high standards.

If you have any questions or need to start a repair request, please reach out to us. We are here to help you keep your jewelry in perfect condition for years to come.